How to reach CONZELT, what to do when something is urgent, and help with this portal.
Messages in this portal are read during office hours. For anything that cannot wait — a hearing today or tomorrow, a court notice or summons with a short deadline, or anything that needs action within a day — phone the office on 04652 235811, 9443453911, 9443453811 rather than writing.
When you call, have the case number and any notice you received to hand. You can photograph a notice and send it under Messages as well, so we have a copy on file.
Open Documents and choose Send a document, or attach it to a conversation under Messages. If CONZELT asked you for something, send it from that request under Tasks so it is matched up. A clear photo from your phone is fine. Files can be up to 100 MB.
Under My Matters, each case shows its next hearing, and the Dashboard shows what is coming up. You are notified whenever a date is listed or changes.
Drafts shared with you appear under Tasks. Download and read the draft, then comment, ask for changes, or approve it. When you approve, the portal records exactly which version you approved and when, and keeps that version unchanged.
Fees shows the figures from CONZELT's accounts, including payments once a receipt is recorded. If something looks wrong, send us a message and we will check it.
Contact the office and we will send you a new invitation link to set a fresh password.
Under Profile, choose which updates also reach you by email. Everything always appears under the bell in the portal. Emails only say that something is waiting and link to it; hearing dates, drafts and message text stay in the portal.
Your matters are visible only to the people on your side whom CONZELT has invited, and to CONZELT's own staff. Files are kept in private, encrypted storage; download links expire after 15 minutes, and every download is recorded.
Yes. Open the portal in your phone's browser and use your browser's Add to Home screen option to keep it one tap away.